Membership Terms

Last revised: 6 November 2026

# Struck & Found Collector Insight — Membership Terms

Your membership

Struck & Found Collector Insight is supplied by Merryton LLC. These Membership Terms
and the specific offer you accept at checkout form your Membership Agreement.

Your free Merryton network account is separate from this optional paid membership.
Creating an account or signing in does not purchase Collector Insight.

Our reference pages will always be free to explore. Collector Insight is an optional
membership upgrade for research and analysis of sale price history.

What Collector Insight includes

While your research entitlement is active, Collector Insight gives you access to
Struck & Found's available individual recorded sale results, interactive price-history
charts, comparisons over time and inflation-adjusted analysis. Future features become
included only when they are available and expressly designated as Collector Insight
member features. Features described as being in development are not currently available
benefits.

Coverage varies between items and collecting groups. Some have few results, undated
results or no recorded sales. Membership does not guarantee results for a particular
item, a complete market history, an item's authenticity or value, or a future selling
price. Historical sales and calculated trends are research information, not a guarantee
that prices will rise. These qualifications do not limit your statutory rights or our
obligation to supply the service as described and with reasonable care and skill.

Collector Insight does not include Hagglefor trading participation. Bidding requires
qualifying Hagglefor participation. Selling requires both qualifying Hagglefor
participation and separate seller approval. Those services have their own terms and
access rules.

Price, payment and annual renewal

The standard membership costs £18 for 12 months, charged in pounds sterling.
This is the total annual membership price, including any applicable taxes. There is no
monthly payment option. The total price payable is shown before you commit to payment.
There is no delivery charge for this online service.

Membership renews automatically for further 12-month periods unless you cancel renewal.
The £18 payment purchases the initial 12 months. This offer does not include a
24-month renewal-price guarantee. Its price protection covers only the purchased
first-year period, not a later renewal.

The accepted annual rate continues to govern renewal unless a separate price change
is validly introduced under your Agreement, applicable notice and acceptance requirements,
and mandatory consumer rights. Expiry of price protection and publication of a new offer
do not themselves change your Agreement amount or Stripe subscription.

Any proposed renewal-price change must be communicated before the affected renewal
payment, with an opportunity to cancel renewal before that payment. Any legally required
acceptance must be obtained. It cannot change a period already paid for. These Terms
do not give an unrestricted right to change prices. Cancelling renewal preserves access
through the paid-through date. Existing Agreements retain any longer price protection
actually accepted; this successor offer does not remove it.

You must explicitly accept the applicable Membership Terms and offer before proceeding
to Stripe's hosted Checkout. Stripe processes payment; returning from Checkout alone
does not establish that payment succeeded. Paid access begins after payment is verified and the purchase confirmation and required information have
been sent, following your express immediate-supply request and acknowledgement.
Your account shows your paid-through date and renewal state.

If you already have active paid or complimentary Collector Insight access, use that
access first. Complimentary access does not require payment details and will not be
converted automatically into paid membership. When it ends, you may choose whether to
accept the paid offer then available.

Cancelling automatic renewal

You can stop annual renewal through the membership controls at
[struckandfound.com/membership](https://struckandfound.com/membership).
Choose Cancel annual renewal and check the confirmation that renewal is off.
If you cannot use those controls, contact support@struckandfound.com.

Cancelling renewal stops the next renewal payment. It does not end the membership period
you have already paid for: access continues to your paid-through date. It does not by
itself request a refund or exercise your separate change-of-mind cancellation right.

Where your current Agreement is eligible, the account controls allow you to restore
annual renewal within 48 hours after cancelling, and before the paid-through date.
Restoration requires your explicit action. After an Agreement ends, joining again means
accepting a new Agreement and the offer then available.

Renewal payment problems

If an annual renewal payment temporarily fails, the membership lifecycle allows a
seven-day grace period from the renewal boundary while the payment issue is resolved.
If payment is verified within that period, the renewal coverage is confirmed. If it is
not resolved, research access ends at the grace deadline unless you have another
independent active entitlement. Grace does not extend a complimentary offer past its cap.

Cancelling the Agreement and requesting a refund

Merryton promises a full refund of your initial £18 purchase if you notify us that
you wish to cancel it within 14 days after the day the Membership Agreement is entered
into. You do not have to give a reason. The promise applies even after chart use, with
no usage deduction. Cancelling that purchase ends its access and renewal; independent
entitlements remain unaffected. Cancelling renewal alone gives no refund and preserves
the period already paid for.

Before immediate supply, we ask you expressly to request immediate access, consent to
digital-content supply during the cancellation period and acknowledge that starting
that supply ends its statutory digital-content cancellation right. **Merryton's full
initial-purchase refund promise remains available despite that statutory consequence.**
Ordinary Terms acceptance or chart use does not itself provide this consent. Other
mandatory rights, including any longer statutory cancellation period, remain unaffected.

Send a clear cancellation statement to support@struckandfound.com or use the optional
form in [Customer Information / Cancellation & Refunds](https://struckandfound.com/legal/customer-information).
We refund the full £18 without undue delay and no later than 14 days after notice,
using the original payment method unless you expressly agree otherwise, with no refund
fee. This is separate from switching off annual renewal. Your full confirmation includes
the accepted documents and immediate-supply request/acknowledgement; paid access waits
until it has been sent.

If a payment is duplicated, taken incorrectly or otherwise needs correction, contact
us. Refunds and reversals are processed through the original payment arrangements
where possible. Any resulting change to the refunded membership coverage follows the
membership lifecycle; historical Agreements and payment evidence are not rewritten.
Independent entitlements are preserved.

Your mandatory rights for a faulty or misdescribed service or digital content, and any
additional cancellation rights that apply by law, remain available. These Terms do not
make every renewal non-refundable or exclude rights arising after the initial 14 days.

Complimentary Hagglefor introductory offer

The introductory offer starts at Struck & Found's production soft launch and ends at
midnight entering 1 January 2027, Europe/London. While the offer is active, every
active Hagglefor member qualifies, whether paid or complimentary, including existing
members and people joining during the offer. The gift therefore ends no later than
the end of 31 December 2026; this cap does not shorten independently purchased access.

Linked complimentary Collector Insight access lasts only while qualifying Hagglefor
coverage remains active and never beyond that cap. Monthly renewals extend it within
the cap. Time-limited complimentary Hagglefor membership follows its actual validity;
indefinite qualifying coverage reaches the cap. Cancelling Hagglefor renewal preserves
the gift while the qualifying paid-through coverage remains active. Qualifying seven-day
renewal grace also carries the gift, but cannot extend it beyond the cap.

If a refund, reversal, dispute, revocation or account closure removes qualifying
Hagglefor coverage, the linked gift ends accordingly. An independent paid or complimentary
Collector Insight entitlement is not shortened or removed by loss of the linked gift.

The gift creates no payment, Stripe subscription, commission or automatic paid conversion.
No payment details are required. You use the complimentary period first and decide
whether to purchase afterwards. The gift does not alter Hagglefor trading or seller
approval requirements.

Your account, information and these Terms

Membership is personal to your account. Keep it secure and use the service lawfully.
The shared Merryton Account Terms govern your network account and explain restrictions
and closure. Serious or repeated misuse may justify action under those Terms; membership
expiry alone is not account inactivity. These Membership Terms do not grant a licence to
any contribution or replace the terms applicable to contributions or trading.

The Merryton Account Privacy Information and Struck & Found Privacy Notice explain
personal-information handling. They are information, not consent to optional processing
or a waiver of consumer rights. Marketing preferences remain optional and separate.

Later wording does not rewrite your existing Agreement, accepted offer or acceptance
history. Material changes follow the applicable notice and acceptance rules.

These Terms use Wyoming and applicable United States law as their contractual starting
point, preserving mandatory consumer protections, applicable rights in your country of
residence and rights that cannot lawfully be waived. Nothing here excludes liability
that the law does not allow us to exclude.

For membership, cancellation or payment questions, contact support@struckandfound.com.
Merryton LLC's principal and mailing address is 75 E 3RD ST, SHERIDAN, WY 82801, USA.